BT Hub LED Light Meanings
Understanding Your Hub’s Status Indicators
The LED lights on your BT Hub indicate its current status and can help you identify any issues. Below is a comprehensive guide to understanding these indicators:
Solid Blue
Meaning:
Your Hub is connected to broadband and working correctly.
Recommended Action:
No action needed. If you're experiencing issues, try restarting your device.
Flashing Orange
Meaning:
There's a problem with the Hub or broadband service.
Recommended Action:
Restart your Hub. If the issue persists, perform a factory reset using a paperclip to press the reset button. If the red light remains, contact Zoiko Broadband Support.
Solid Orange
Solid Red
Flashing Purple
Solid Purple
No Light
WPS Flashing Blue
WPS Flashing Red
Solid White
️ Troubleshooting Tips
Restart Your Hub
Many connection issues can be resolved by turning your BT Hub off and on. Press the Power button on the back until all the lights go off, wait for 5 minutes, then press the Power button again until all the lights come back on. It may take a few minutes for the lights to settle.
Check Cable Connections
Ensure all cables are securely
connected, including the broadband
cable and any filters if used.
Contact Support
If the issue remains unresolved, please contact Zoiko Broadband Support for further assistance.
Factory Reset
If problems persist, you can perform a factory reset by pressing the reset button on the back of the Hub using a paperclip. Please note that this will erase all custom settings.
